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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept physical returns. However, your satisfaction is our priority. If your order arrives damaged or spoiled, we will issue a replacement or refund immediately.
1
Inspect Delivery
Examine your package immediately upon arrival and check the temperature of the contents.
2
Document Issues
Take clear photos of any damaged packaging or product concerns within 24 hours of delivery.
3
Contact Support
Email our team at [email protected] with your order number and the photos of the issue.
4
Resolution
Our team will review your claim and process a replacement shipment or a full refund to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing